About Us

Northwest Professional Hearing is truly a family owned and independent practice with a different outlook and philosophy from most other practices. Jill and Craig Michalak Jill Michalak - President are the owners of Northwest Professional Hearing. We both have had experience working for large healthcare organizations and Jill also had experience working in private practices in Indiana and Illinois. After working in both large and small healthcare organizations we believed we could provide better hearing healthcare with a new and different philosophy. Our philosophy has proven successful.

We believe that time is one of the most important commodities that we can provide to our patients. We provide our patients with the time they need to fully understand their hearing loss and how specific technology can significantly improve their quality of life.

When we opened our practice in 2003 we applied our philosophy of individualized care, high-quality service and lower prices and it proved successful. We want you as a lifelong patient and will work to gain your trust and your loyalty. We provide the price of our hearing aids on this website because we believe that you will make an informed decision.

Giving back to the community is also one of our goals. We are the only private practice in the area that still accepts Illinois Department of Health and Family Services (Public Aid) cases. We believe that everyone should have an opportunity to hear and because you may be disadvantaged does not exclude you from the right to have good hearing healthcare.

As members of the Lions Club International we provide hearing healthcare to people that Lions Club logo the Lions Club has determined to be in need. We want you as a lifelong patient. Give Northwest Professional Hearing a try. You’ll be pleased to find There Is a Difference.