About Us

Northwest Professional Hearing is truly a family owned and independent practice with a different outlook and philosophy from most other practices. Jill and Craig Michalak Jill Michalak - President are the owners of Northwest Professional Hearing. We both have had experience working for large healthcare organizations and Jill also had experience working in private practices in Indiana and Illinois. After working in both large and small healthcare organizations we believed we could provide better hearing healthcare with a new and different philosophy. Our philosophy has proven successful

Our philosophy is quite different than what is applied in most practices.

When we opened our practice in 2003 we applied our philosophy of individualized care, high-quality service and lower prices and it proved successful. We have focused on separating ourselves from the high-pressure sales, indifferent, cookie-cutter style practice. We want you as a lifelong patient and will work to gain your trust and your loyalty.

We believe the price is not a "dirty" word. Things are changing in the medical arena.  The cost of procedures, prescriptions and other medical devices are becoming more readily available to the consumer. Why shouldn't hearing aids be included? There isn't a good reason. That is why we provide the price of our hearing aids on this website. We believe that as an informed consumer you will make a better decision and you will be more comfortable with your decision.

Please understand that by paying more for the same hearing aids at other practices does not provide you with better testing, evaluation, consultation or technology recommendation.

We offer a Bundled and Unbundled pricing options. These options offer you two different price points and two different service levels. The Bundled pricing option is a complete worry free, all-inclusive option. The Unbundled option offers prices that are some of the lowest in the country.

Giving back to the community is also one of our goals. We are the only private practice in the area that still accepts Illinois Department of Health and Family Services (Public Aid) cases. We believe that everyone should have an opportunity to hear and because you may be disadvantaged does not exclude you from the right to have good hearing healthcare.

As members of the Lions Club International we provide hearing healthcare to people that Lions Club logo the Lions Club has determined to be in need. We want you as a lifelong patient. Give Northwest Professional Hearing a try. You’ll be pleased to find There Is a Difference.